Privacy policy

Management Connects and Support Consultants (“MCSC”, “we”), Lagos, Nigeria, is the global representative of the Chartered Institute of Management Consultants (CIMC) and the Institute of Certified Forensic Accountants (ICFA). This policy covers mcscglobal.org, the members portal and the internal systems our staff use to correspond with members and applicants.

Information we collect

• Details you give us in application, registration, contact and enquiry forms: name, email, phone, qualifications, work experience, and documents such as your CV and certificates.
• Members portal account details and your membership, event and payment records.
• Emails you exchange with us, including replies to our invitations.
• Public professional information about invited professionals (such as job title and organisation), used to personalise our correspondence.

How we use it

• To process applications, certification, membership and event participation.
• To reply to your messages and keep a record of our correspondence with you.
• To send information about our programmes. You can unsubscribe at any time at mcscglobal.org/unsubscribe.

We do not sell or rent personal information, and we do not use it for advertising.

Google user data (Gmail)

Our internal staff system can connect, with the account owner’s consent, to MCSC’s own Gmail mailbox through Google OAuth. It reads messages in that mailbox to record the names and email addresses of people who reply about the CIMC or ICFA programmes, to show staff the correspondence with each person, and to send replies from that mailbox in the same email thread. It accesses no other Google account. To choose a suitable reply, the text of a message may be processed by an AI service (Google Gemini or Anthropic Claude). This data is stored on MCSC’s servers, is available only to authorised MCSC staff, and is not sold, shared for advertising, or used for any other purpose.

MCSC’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. The mailbox owner can withdraw access at any time at myaccount.google.com/permissions.

Sharing

We share your details with CIMC or ICFA only as needed to process your certification, and with service providers who help us run our systems (hosting, email delivery, AI processing), under confidentiality.

Keeping and deleting data

We keep records for as long as they are needed for your membership, certification and our correspondence with you. To see, correct or delete your information, write to info@mcscglobal.org.

Contact

Management Connects and Support Consultants, Lagos, Nigeria · info@mcscglobal.org · Terms of use